Quality Management
Total Quality Hospital - Quality Management System of the Vienna Privat Clinic
The Vienna Private Clinic in accordance with the guidelines of the Total Quality Hospital Management (TQH) resulted. The TQH philosophy is not to rest on standards achieved, but new, innovative steps, especially in the quality setting.
ISO certificate for the Nursing
As part of the Center of Excellence for Care and Nursing Management, the Vienna Private Clinic constantly, the patient care at the highest level to offer as a result of the November 2006 re-awarded ISO certification for even an independent expert has been confirmed.
The recertification of the entire care area of Vienna's private hospital and the certification of the two recovery areas and angiography by independent experts was extremely successful. Dr. Günther Schreiber, Auditor of the Austrian Association for the certification of quality and management systems (ÖQS), together with Mrs. Gertrude Helfrich, specialist expert care, all procedures in accordance with the internationally recognized ISO 9001:2000 standard review.
The ISO 9001:2000 standard establishes standards for the structuring of the entire organization - the risks can be efficiently collected and the susceptibility to errors are minimized. For example, the already very high level of satisfaction of patients from an average of 95% by continuous surveys evaluated to meet the high standard to be able to receive and even better. The experts were in November 2006, the prescribed quality improvement process with excellent results confirm.
As early as 2003, the Vienna Private Clinic, the first clinic in Vienna, the certified nursing successfully. 2004 and 2005 followed by two surveillance audits, which also could be completed perfectly. The Re-Re and the independent testing laboratory of ÖQS is a confirmation that the Vienna Private Clinic is on the right track. This extremely positive result was primarily through the highly professional cooperation and commitment of managers and the entire team can be achieved.